One of the best features of any health insurance policy is the “Cashless service” offered by the insurance company. In a cashless claim arrangement, the insurance company directly pays to the hospital and the policyholder does not have to pay for the treatment or hospitalisation from his/her pocket. But there can be times when this blissful cashless service can become really painful and annoying. There have been many instances where the policyholder or his family members spend a lot of their time and energy in chasing the Insurer, following up with their Third-party administrator (TPA) and the Accounts department of the hospital.